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Scalper Bot Attacks

Keep Your Web Store, Brand and Customers Safe From Scalper Bots

Stop automated scalper bots from seizing high-value goods before legitimate users, keeping your brand and bottom line safe from bot scalping – all without affecting genuine customers.

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How Netacea Stops Scalper Bots

  • Multiple Detection Methods

    We use numerous models to identify scalper bots hiding on your site. Are they human? Are they continually scraping data? Are their visits coordinated?

  • Catch Scrapers in the Act

    Scalpers will deploy scrapers to recon your website for high-value items to scalp. We’ll scan for this behavior and block in real-time, before scalper bots can strike.

  • Learn For Next Time

    When we block scalper bots, Netacea summarizes what’s happened in Attack Profile. Learn how our solution performed, where the incident originated, and more, preventing future bot scalping.

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What are Scalper Bots?

A scalper bot is an automated software used to bulk buy high-value goods, such as concert tickets and limited edition or highly anticipated items. Bot scalping is generally financially motivated, as perpetrators then sell the items or tickets for a profit.

Why Choose Netacea to Protect you from Scalper Bots

Netacea is perfectly placed to nullify the impact scalper bots are having on your web store, your brand, and your customers. This is thanks to our technical excellence, as well as always putting your needs first.

  • Recognized by Leading Analysts

  • Adaptable

  • Secure Everything at Once

  • Rapid implementation

Recognized by Leading Analysts

Forrester recognized our technology in their latest Wave, giving us top marks in the bot detection category – ensuring you’ll always detect and stop even the most evasive of account takeover attacks.

Adaptable

Using Active Threat Database and Intent Analytics™, our account takeover attack prevention solution is always one step ahead of attackers across your websites, mobile apps and APIs.

Secure Everything at Once

Maintaining agents across all attack surfaces is a thing of a past with Netacea, as our agentless solution can be deployed across all your endpoints, quickly and painlessly.

Rapid implementation

You can be up and running with our solution in as little as an hour, thanks to our raft of pre-configured integrations with leading content delivery networks, applications and platforms.

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Why are Scalper Bots Problematic?

Scalper bots are the bane of frustrated shoppers, and your customers want rid of them. Lost revenue, reputational damage, and outages across your website are just three main issues wreaked by scalper bots.

Disrupts the Industry

Bot scalping diverts funds from legitimate sellers, disrupting the industry as a whole. Ticket scalping in particular has caused serious problems for the music industry, with executives investing millions in exploring how to stop ticket scalpers.

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Damages Your Brand

Customers hate trying to snap up hot items only to find them immediately sold out after an impossibly small amount of time on sale. This is thanks to automated sneaker bots working at large volumes, and the result is customers taking their money - and their loyalty - elsewhere.

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Downtime Costs You Dearly

Scalper bots often cause large volumes of traffic. This can result in downtime for a website that’s not accustomed to heavy loads of site visitors, frustrating customers and impacting bottom line.

Outages

Tension With Suppliers

Having large volumes of stock plundered by sneaker bots can strain relationships with your suppliers, resulting in early termination of agreements or the need to agree less favorable terms.

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Case Studies Of Netacea Protecting Against Scalper Bots

Find Out More About Scalper Bots

  • How do scalper bots work?

    Scalper bots are designed to automate the purchase process, completing checkout in a fraction of the time that it would take a legitimate user to secure their purchase. This allows scalpers to obtain multiple items very quickly, depleting stock and preventing real buyers from purchasing the items themselves.

  • How do sneaker bots work?

    Scalper bots, or sneaker bots, continually monitor eCommerce sites for in-demand stock. The moment the stock becomes available, the bot adds it to their cart and heads to the checkout. Bot operators run these bots on specialist 'sneaker' servers and devices, using proxies to mask their identities and circumvent 'one per customer' conditions.

  • How do scalpers use bots?

    Scalpers use bot scalping software to automate the purchase process, including all checkout steps. Bot scalping software is even capable of manipulating virtual queues, allowing bot scalpers to place themselves at the start of the waiting list and buy items within seconds.

  • What is a ticket scalper?

    A ticket scalper is an individual who uses scalper bots to purchase highly-coveted tickets to concerts and other events, with the goal of selling these tickets to legitimate concert-goers either online or outside the venue.

  • Who is targeted by sneaker bots?

    Sneaker bots target goods and services that are in high demand and/or limited supply. Sneaker bots have been known to target:

    Ticketing and events: Scalper bots target high profile sports and music events. These sought-after tickets are resold by touts at a significant mark-up that is often beyond the reach of the fans. The music industry is always looking at how to prevent ticket scalping using different techniques due to its negative effects on the industry as a whole.

    Brands and retailers: Limited-edition products such as PlayStation 5 consoles, graphics cards, and fashion items are targeted by sneaker bots and scalpers, to be resold for a profit. Bot scalping is particularly common during highly anticipated releases.

    NFTs: Bots are used to skew NFT prices, allowing buyers artificially influence demand levels and swoop in to snap up valuable digital assets automatically.

  • How to detect and stop scalper bots?

    Although bot scalping isn’t illegal, as more retailers become aware of the problem, they are introducing terms within their website’s terms and conditions to prohibit bot scalpers and prioritize the real users. However, this is unlikely to discourage the determined bot operator when large sums of money are at stake.

    Detecting and stopping scalper bots in their tracks is vital. Netacea Bot Management solves the complex problem of sneaker bots in a scalable, agile and intelligent way, across websites, mobile apps and APIs.

    Our technology monitors all site visits to a specified path and analyses them in context relative to each of the visitors to the enterprise estate. The technology automatically learns from the business’ web estate according to the specified priorities and threats it faces. This allows us to provide you with actionable intelligence, when you need it, so that you’re empowered to make smarter decisions about your traffic.

Latest Scalper Bot Resources

Explore Other Attack Types Netacea Can Help You Stop

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Stop scalper bots from sniping valuable goods from genuine customers

Netacea's cutting-edge technology offers bot protection against evolving sophisticated bot attacks that existing solutions can't keep pace with.

  • Intent Based Detection - Detect 6x More Threats
  • Single Point of Integration - Protects Web, App and API
  • Light Touch Management - No Rules or Agents, Always up to Date

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